Shipping policy

Last updated: September 15, 2026

This policy explains where we ship, how long orders take, and what shipping costs. It forms part of our Terms of Service.

Where we ship

We ship to addresses within Canada and to other parts of the world just check with us first. Online orders ship from our shop in Kamloops, British Columbia.

How long your order takes

Every product page shows an estimated time to ship for that item. That estimate is how long it takes us to get the order out the door. Carrier transit time is added on top.

In stock at our shops: ships within 48 hours, usually faster.
SKRE apparel: about 5 business days.
Most accessories and other special-order items: about 2 weeks.
Bows: 4 to 6 weeks.
Hoyt bows: 6 to 10 weeks.
Crispi boots: contact us for availability before ordering.

Many products are ordered in for you after you buy them. Bows are set up to your specification and shot in by a technician before they ship, which is part of the time shown.

If your order contains items with different lead times, we will contact you to confirm whether you would like it shipped together when everything is ready, or in parts.

Order status updates

While your order is waiting to ship, we email you once a week with its status. When it ships, you receive a tracking number by email.

If we cannot ship an item within the estimated time shown when you ordered, you may cancel that item for a full refund. You can also cancel any order that has not yet shipped by contacting us.

Shipping costs

Shipping costs are calculated at checkout based on your address and the size and weight of your order. You see the exact cost before you pay. Taxes are calculated on shipping where required.

Free local pickup

You can skip shipping entirely and pick up your order for free at either of our shops:

Tyee Archery, 552 Tranquille Rd, Kamloops, BC V2B 3H4
Tyee Marine, 880 Island Hwy, Campbell River, BC V9W 2C3

Choose local pickup at checkout. We email you when your order is ready. Please bring your order confirmation and identification.

Damaged, lost or incorrect shipments

If your order arrives damaged, is missing items, or is not what you ordered, contact us as soon as you can with your order number and photos of the item and packaging. Please keep the packaging until we have sorted it out. We cover return shipping and refund or replace the item, as set out in our Refund Policy.

If tracking shows your order as delivered but you have not received it, contact us and we will work with the carrier to find it.

Wrong address

Please check your shipping address carefully at checkout. If you notice a mistake, contact us straight away. We can update it before your order ships, but once it has shipped any redirection is at the carrier's discretion.